Description
WhatsApp Multi Agent 1.7.0 is a Joomla extension that enables businesses to manage WhatsApp conversations with customers through a multi-agent system.
Features
- Multi-Agent Support: Assign multiple agents to manage WhatsApp conversations.
- Conversation Management: Track and respond to customer inquiries and messages.
- Message Templates: Use pre-approved message templates for efficient responses.
- Integration with Joomla: Seamlessly integrate with Joomla to leverage user data and more.
Benefits
- Improved Customer Support: Provide efficient
- Enhanced Team Collaboration: Enable multiple agents to collaborate on customer conversations.
- Streamlined Communication: Manage WhatsApp conversations in one place.
Best Suited For
- Businesses and Enterprises: Ideal for companies seeking to enhance customer support through WhatsApp.
- E-commerce Sites: Suitable for online stores looking to provide efficient customer support.
- Joomla Website Owners: Useful for anyone seeking to integrate WhatsApp support into their Joomla website.